Full-stack network inventory software
for telecom operators

VertiGIS ConnectMaster is a software solution with more than 30 years of proven industry experience and around 160 customers worldwide for the planning, documentation, management, and analysis of telecommunications networks. It serves as a central data platform for network operators who need to manage physical network assets, logical services, and operational information within a single integrated system.

VertiGIS ConnectMaster is designed for telecommunications providers, utility companies, and operators of complex infrastructure networks. It is particularly well suited for organizations that need to reliably document and operate fiber- and copper-based communication networks.

VertiGIS FM offers a modular structure and extensive configuration options, allowing processes, data models, workflows and views to be adapted to specific organizational needs. The system can be administered entirely by the customer, giving organizations a high level of flexibility, independence and control over how the solution is used and developed over time. 

Centralized network documentation creates transparency across network components, connections, services, and dependencies. Especially in growing or historically evolved networks, it helps prevent information from being scattered across departments, spreadsheets, or isolated systems, creating a reliable foundation for planning, operations, and decision-making.

Yes. VertiGIS ConnectMaster documents both physical network inventory — including components, fibers, cables, ports, and connections — and logical services such as transmission, routing, switching services, and IP addresses. This provides a unified view of infrastructure and services.

VertiGIS ConnectMaster supports network operations through detailed end-to-end visibility of physical and logical network services, simulation of planned outages, identification of single points of failure, and network utilization analysis. These capabilities help operations teams better assess impacts and make more informed decisions.

VertiGIS ConnectMaster can use OTDR measurement data to determine fault locations along a fiber optic route and map them onto the real network infrastructure. The measured fault distance is correlated with the geographical path of the connection, making disruptions traceable not only technically but also spatially — for example directly on maps or within the network model. This enables faster fault isolation and more efficient issue resolution during network operations. Also, FMON-systems (Fiber Monitoring) can be connected to ConnectMaster and alarms can be processed quickly.

VertiGIS ConnectMaster supports structured workflows, automated attribute population, and guided processes for complex network connections. This reduces manual input, improves data consistency, and helps new team members handle recurring tasks more efficiently. On site, changes in patching can be documented immediately via the ConnectMaster Online app.

Yes. VertiGIS FM can be used on mobile devices, enabling field staff to capture, update and document information directly on site. Data can be synchronized with the central database, ensuring that office and field teams work with consistent and up-to-date information. If required, users can also work offline and synchronize their entries once a network connection is available again. 

GIS plays a central role by enabling network assets to be visualized, edited, and analyzed geographically. VertiGIS ConnectMaster combines geographic, schematic, and tabular views so teams can understand network structures spatially while maintaining detailed technical documentation.

VertiGIS ConnectMaster provides a shared data foundation for all stakeholders. Planning, documentation, and operations teams work with the same up-to-date network information. Field staff can access network data with mobile devices on-site, capture changes, and synchronize updates directly back into the system, ensuring all teams work with consistent information.

VertiGIS ConnectMaster is designed as a flexible platform and can be deployed both in cloud environments and on-premises. The solution supports various deployment models and can be adapted to individual IT strategies. In addition to desktop a mobile web client is available, allowing users to work flexibly according to their specific use cases.

ConnectMaster is highly scalable in terms of network size, number of users, and functional scope, ranging from small installations to very large enterprise deployments. This scalability is also reflected in its flexible, demand-based pricing model. The platform grows with organizational requirements and delivers stable, reliable performance even when handling large volumes of data and supporting a high number of users.

ConnectMaster ensures IT and data security through a defense-in-depth architecture combining federated identity, strong authentication (SSO/MFA), fine-grained access control (RBAC/ABAC), secure APIs, encrypted communications, and advanced database-level protections such as row-level security, labeling, and redaction. These controls are reinforced by comprehensive auditing, centralized data governance, and flexible deployment models aligned with enterprise security standards.

Yes. VertiGIS ConnectMaster can be introduced alongside existing systems, allowing data to be migrated step by step while processes are transitioned without interrupting ongoing network operations. The migration process follows a structured approach — from the analysis and cleansing of existing data to iterative testing and final validation — ensuring high data quality while minimizing risks.

Yes, a migration from Ericsson Network Engineer to VertiGIS ConnectMaster is fully possible and is supported by a specialized VertiGIS migration team. This team brings extensive expertise from Ericsson Network Engineer implementations, as well as decades of combined experience with both systems and real-world migration projects. This ensures a structured, low-risk transition with high data quality and proven practical expertise throughout the migration process.